Positive Experience Guarantee

We understand that buying online can be a daunting task, so we want to put your mind at ease and let you know that there is absolutely zero risk in buying from us.
If you do not have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

Have any questions? Ask Us.

Sketch with close-ups showcasing its idiosyncracies

JADE sure is FEISTY. Though she appears SWEET, she is sure to bring out your INNER PIZZAZZ. With Jade by your side, nothing can stand in your way - the world is your playground and you’re here to play.

Is there a story behind her?

Of course! With us there is always a story! Jade is named after one of our co-founders and CREATIVE DIRECTOR, Jade (who we’ll call “Real-Life Jade” for now).
Just like Real-Life Jade, we wanted her bag namesake to be exciting and interesting!

What’s the quote inside Jade?

The inner inspirational quote is “Always remember pretty, Everything happens for a reason xxx”

Love that! What was the inspiration?

This quote is SUPER SPECIAL to us and it’s a MANTRA our team and family live by. We firmly believe that the Universe has bigger plans for us all, and no matter what happens, it is always for a good reason.
We added the word “pretty” into the quote because Real-Life Jade’s husband calls her “Pretty”, so we wanted to incorporate this PERSONAL TOUCH into the bag. We believe that every girl deserves to be looked at the same way Real-Life Jade’s husband gazes at her, so that’s the MAGIC INGRAINED into Jade’s FABRIC.

Ahhh! How sweet! Is this how one will feel while carrying Jade?

We think so! Jade will certainly ensure that all eyes in the room are on you!

Sketch of bag indicating: dimensions, height 7.8" x  length 6.3" x width 5.5" ; weight 0.9 lb ; strap length 3.7" ; and free shipping, free 45 day returns, and a 1 year guarantee

  • inner inspirational quote
  • inner key hook for easy to find keys
  • inner zipper pocket
  • inner phone pocket
  • inner open pocket
  • hanging tag
  • extendable side poppers
  • specially designed handle wraps
  • main metal zipper closure
  • metal feet
  • dust bag included
  • size: 6.3" L x 5.5" W x 7.8" H
  • handle drop length: 3.7"
  • weight: 0.9lb (light weight)
  • textured vegan leather
  • polycotton lining
  • body color: fuchsia pink
  • metal hardware: gun metal

Shipping

We ship for FREE to pretty much everywhere in the world.

We use our express courier partners to ship to most countries.
The expected shipping time is 5-6 working days from order placement.

Returns

You can return any unused item for a refund within 45 days of purchase.

To initiate a Return, please create an account on our site.

Please visit our Returns page for some more information.

Duties and Taxes

There are no duties and taxes on orders from USA, Australia, Hong Kong and Singapore.

For all other countries, there may be duties and taxes payable by you once the goods reach your country, depending on which country you are in. These charges will have to be paid by you at the time of import. Unfortunately, we have no control over these government charges and cannot tell you what the cost would be, as customs’ policies and import duties vary widely from country to country.
You can however get an estimate of the charges to expect by visiting Duty Calculator and performing the calculation on their site.

We also recommend that you contact your local customs office for current charges before you order, so you are not surprised by any additional charges. Oliver Bilou is not responsible for any customs and import duty charges.

Style # 15-15778-07

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A young black schoolgirl on top, with the bottom half of the image stating: We're pround to support One Girl, a charity empowering girls through education. Together we're changing the world, one girl at a time.

Oliver Bilou is proud to support One Girl – a charity empowering girls through education. Together we’re changing the world, one girl at a time.

Right now 130 million girls around the world aren’t in school, simply because they were born a girl. But we’re working to change that.

One Girl believes that EVERY girl has the right to an education, no matter where she’s born, how much her parents earn, what her culture says, or what religion she adheres to. Every girl has the right to grow, learn, and be the best she can be.

One Girl is committed to educating 1 million girls across Africa, and Oliver Bilou is excited to contribute to this vision. Together we’re changing the world, one girl at a time.

Find out how One Girl educates and empowers girls at www.onegirl.org.au

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